Carrier FAQ's

1. How can I contact the Journal offices?

  Bourbonnais Office:
(815) 937-3322 or (800) 892-1861
  • 8 am to 7 pm - Monday to Friday
  • 9 am to Noon - Saturday
  • 6 am to 11 am - Sunday
  Kankakee Office:
(815) 937-3300
  • 8 am to 5 pm - Monday to Friday
  Peotone Office:
(708) 258-3410
  • 8 am to 5 pm - Monday to Friday
2. What holidays does The Journal not print a newspaper?
 

3. Who do I call if I have questions about my bill?
 

You may call either your District Sales Manager or Customer Service at:
(800) 892-1861 or (815) 937-3322

4. How do I contact my District Sales Manager?
 

Call Customer Service at (815) 937-3322 or (800) 892-1861
and they will direct you to your District Sales Manager.

5. How do I find out when my comics will be delivered?
  You may call either your District Sales Manager or
Customer Service using the above numbers.
6. What should I do if I cannot find a substitute for my route?
  You are responsible for finding your own substitute. Your District Sales Manager may have some suggestions for you when you are struggling to find a substitute, so feel free to contact your District Sales Manager.