Frequently Asked Questions

1. How can I contact the Journal offices?

  Bourbonnais Office:
(815) 937-3322 or (800) 892-1861
  • 7:30 am to 7 pm - Monday to Friday
  • 8 am to Noon - Saturday
  • 5 am to Noon - Sunday
  Kankakee Office:
(815) 937-3300
  • 8 am to 5 pm - Monday to Friday
  Peotone Office:
(708) 258-3410
  • 8 am to 5 pm - Monday to Friday
  Manteno Office
(815) 468-7349
  • 8 am to 5 pm - Monday to Friday
2. How do I contact my carrier if I do not know who they are?
 

You can call Customer Service during the above office hours
at the following numbers:

(815) 937-3322 or (800) 892-1861

3. What is the delivery deadline for Daily and Sunday home delivery?
  The following are the deadlines for delivery:
  • Monday to Friday - 5 pm
  • Sunday - 7 am
4. How can I contact the Journal to subscribe to the newspaper?
 

Contact Customer Service at (815) 937-3322 or (800) 892-1861
or click on this link: Paper Subscription.

5. Can you direct me to where I can request an article that is deep in the archives?
  WWW.Daily-Journal.com has archives of stories dating back to the beginning of 2002. Stories from 1967 to the present are archived on "Clip Files". Archives from 1854 to the present are archived on microfilm. Microfilm can be viewed at the following places: The Daily Journal, The Kankakee Public Library, and the Kankakee Community College. If you are not local, you can contact the Kankakee Public Library at 815-939-4564. They can print out archives for you.